'Due to 10 mins late...': Woman claims Zomato delivery partner abused office boy for receiving order; Company apologises
Bajaj, who has over 10,000 followers on X, tagged Zomato and its CEO Deepinder Goyal and expressed her frustration, asking "Due to 10 mins late in receiving the order this Zomato delivery boy started abusing my office’s personnel who went to collect the order. Zomato why don’t you focus on improving behaviour of delivery boys." Key Points
Business Today'It has pockets!': Zomato unveils new kurta for women delivery partners on Women's Day
Zomato allows women delivery partners to wear kurtas instead of western-style t-shirts. The decision was well received by many employees. Key Points
mintHow dark stores are powering quick commerce's rise
At the heart of the ‘quick behind this new form of commerce are these micro warehouses that have mushroomed all over urban commercial centres. Operated by players such as Zomatos Blinkit, Zepto, Swiggy Instamart and Bigbaskets BB Now, they house a limited number of high-frequency use products. Key Points
Economic TimesFlipkart to roll out same-day delivery in several Indian cities soon. Check if your city is on the list
E-commerce giant Flipkart is set to roll out same-day delivery in 20 Indian cities and plans to extend the service to all cities in the coming months. Categories available for same-day delivery include mobiles, fashion, beauty, and electronics. Key Points
mintCalifornia minimum wage spike initiates Pizza Hut franchise workforce cuts and delivery alterations
Pizza Hut franchises in various California counties anticipate a $20 hourly minimum wage hike by 2024, foreseeing substantial job cuts, affecting around 2,000 workers across regions. This shift also marks the end of in-house delivery, redirecting services to Uber Eats or DoorDash. Franchise autonomy is stressed, promising continued service quality via Pizza Hut's app and website. Yum! Brands, Pizza Hut's owner, supports accessible delivery. The pending wage law change prompts concerns among fast-food giants like McDonald's and Chipotle. Key Points
Economic Times
ETtech Explainer: The Rs 402 crore GST notice that sent Zomato’s shares tumbling
On Thursday, shares of food delivery platform Zomato bucked the trend and opened 1.7% lower despite upbeat broader markets rally to set new highs. Key Points
Economic TimesPedalling towards ambition: ITI student who delivers Swiggy orders aims for IAS
Sourav Bhardwaj cycles for around 40 km daily while delivering Swiggy orders from 4 pm to 11 pm. His aim is to become an IAS officer. | Trending Key Points
Hindustan TimesHousing society fines maids, delivery persons over using lifts, Internet debates
Since the post was shared, it has garnered significant attention. Check out what people are saying about this post here. | Trending Key Points
Hindustan Timesdelivery Hero slightly lifts annual GMV outlook
German online takeaway food company delivery Hero (DHER.DE) slightly raised its full-year outlook on Tuesday after reporting a better-than-expected gross merchandise value (GMV) for the third quarter. Key Points
ReutersBumrah takes 2-in-2, then Shami delivers repeat show vs already-battered ENG
Jasprit Bumrah was in fiery form and struck twice against England's top order. Meanwhile, Mohammed Shami repeated the act in India's World Cup 2023 match. | Cricket Key Points
Hindustan Times
Global markets today: US stocks fall, yields rise after strong retail sales data
World markets today: MSCI's gauge of stocks across the globe gained 0.02%. Key Points
mint'Best Sunday ever': Zomato's Deepinder Goyal delivers food and friendship bands to delivery, restaurant partners, customers
Zomato CEO Deepinder Goyal said that this was his best Sunday ever. He shared some pictures on X (formerly known as Twitter). Key Points
Business TodayAt Rs 2 crore, Zomato turns profitable for first time this quarter
The Gurgaon-based company reported a net profit of Rs 2 crore for the three-month period ended June 30 as against a net loss of Rs 186 crore in the same period last year. Zomato also reported a 70% year-on-year surge in operating revenue to Rs 2,416 crore. Key Points
Economic TimesChicken wings were amazing: delivery agent eats customer’s food, calls him lazy for ordering food via app
There have been numerous incidents where delivery agents fail to deliver the food for various reasons. Unfortunately, some instances have involved these agents consuming customers' food themselves. Key Points
India TodayDoorDash, Uber file lawsuits against New York City's minimum wage law
The new law will require companies to pay delivery workers $17.96 an hour, which will rise to nearly $20 in April 2025. Companies can decide whether to pay workers hourly or per delivery, which would be based on the hours workers are logged into the app Key Points
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Bengaluru delivery agent thrashed over 8-year-old's lie says won't press charges
An 8-year-old girl had told her parents that the delivery agent had taken her to the terrace of the building. However, CCTV footage showed she lied. Key Points
India TodayBengaluru food delivery agent gets thrashed over 8-year-old girl’s complaint, here’s what happened next
Residents and guards of an apartment in Bengaluru ended up thrashing a food delivery partner based on an 8-year-old girl’s complaint. However, what unfolded next left everyone shocked. Key Points
India TodayEngineer works as Swiggy delivery boy after losing job due to Covid, LinkedIn users help him land new role
An engineer lost his job during the pandemic and began working as a Swiggy delivery executive. A LinkedIn user shared his plight on the job-search platform and with the users' help, the Swiggy delivery executive got a new job. Key Points
India TodayVisa pauses single-click checkout; trouble mounts for Blinkit as delivery workers join rivals
Card payments major Visa has paused its single-click checkout service in India amid RBIs attempts to make the digital payments industry safer for customers. This and more in todays ETtechs Morning Dispatch. Key Points
Economic TimesBlinkit stores have resumed operations after delivery partners' strike, says Zomato
Zomato, in a regulatory filing, has said that Blinkit stores have now resumed operations. It was recently reported that many Blinkit stores were temporarily out of service after delivery partners protested against change in their pay structure. Key Points
India Today
Explained: Why Zomato shares rose nearly 5% today
Zomato stock was up 4.60 per cent at Rs 55.60 apiece at around 10:40 am. Here's why the shares of the online food delivery company jumped sharply in early trade. Key Points
India TodayBlinkit not working? Here are other grocery delivery apps you can use
Over 100 dark kitchens in Delhi, Gurugram, Faridabad, Ghaziabad, Noida, and Greater Noida have been shut. More stores are expected to face the heat in the coming days. Key Points
India TodayZomato shares rally 4% even as JM Financial trims food delivery biz growth estimates for FY23-27
JM Financial lowers its forecast on Zomato’s food delivery segment growth at a CAGR of c.21% over FY23-27 versus the earlier estimate of ~25%, contribution margin (as % of GOV) could reach ~7% by FY27 versus FY34 expected earlier. Key Points
mintZipline, Wing & Domino’s: These firms are betting big on delivery drones
Drone delivery services are enabling companies to deliver products to consumers in a seamless manner. Here’s a look at some of the leading players in the segment. Key Points
The Indian ExpressFrom pizzas to vaccines: Tech firms are betting big on delivery drones
Drone delivery services are enabling companies to deliver products to consumers in a seamless manner. Here’s a look at some of the leading players in the segment. Key Points
The Indian Express
As delivery staff stress levels reach worrying highs, companies start acting
Several food cos have started several initiatives for its workers. Food delivery platform Zomato recently launched 'the Shelter Project' under which the company has set up public resting points where delivery persons can take a break from their exhausting routine and use amenities like the washroom, internet, and phone-charging stations. Key Points
Economic TimesGovt official calls customer care to reschedule a delivery, loses Rs 1 lakh after clicking on a link
The Victim called on the customer care number available online to reschedule the delivery of the parcel. However, he was tricked into clicking on a link to pay delivery fee and later lost around 1 Lakh in instalments. Key Points
India TodayExplained: Why Zomato-owned Blinkit shut down some dark stores in Delhi-NCR
Nearly 100 dark stores were shut down by quick commerce platform Blinkit in the past few days across Delhi-NCR, leading to temporary disruption in services. Here is all you need to know about the matter. Key Points
India TodayHow tonic fetches the gin: Surrogate deliveries give liquor a home run in NCR
Home delivery of liquor is becoming more accessible in Delhi-NCR through surrogate deliveries made by riders who bring food and groceries home but under the radar of their app-based platforms. The riders place an order, and the rider's phone number is available on the app. They call the rider, make a request, offer a commission, and it's done. The economics ensure that the riders hardly say no to these informal delivery requests. Key Points
Economic TimesOver 1,000 Blinkit riders join rivals after recent strike over wage: Report
Over a 1,000 delivery executives working for quick commerce company Blinkit have joined its rivals like Swiggy Instamart, Zepto and Big Basket. The development comes after a week-long strike by delivery executives over reduced pay strcture. Key Points
India Today/cloudfront-us-east-2.images.arcpublishing.com/reuters/GUCQGUCAO5P7JJWPNSFPXRZX5Q.jpg)
Uber, DoorDash sue New York City over minimum wage law
Uber Technologies Inc (UBER.N), DoorDash Inc (DASH.N) and other app-based food delivery companies filed lawsuits on Thursday seeking to strike down New York City's novel law setting a minimum wage for delivery workers. Key Points
Reuters7 latest highly deceptive online scams; how to identify them and protect your money
Online scam and how to protect yourself: If you are not aware of their latest methods and tricks, you can easily fall into their trap, resulting in loss of time, money and personal information. ET Wealth Online explains a few types of scams that have been on the rise and the ways to protect yourself from them. Key Points
Economic TimesSuniel Shetty launches food delivery app, promises to offer food cheaper than Swiggy and Zomato
The new food delivery app -- Waayu is said to offer affordable, timely, hygienic and quality food to customers. The app services are currently available only in Mumbai but will soon launch in other citites. Key Points
India TodaySwiggy's Genie delivery service under scrutiny as delivery person steals ₹82,999 Apple Watch Ultra
Swiggy's Genie delivery service faces safety concerns as a delivery person stole a valuable Apple Watch Ultra. The incident raises questions about theft and security. Swiggy has not issued an official statement yet. Key Points
mintMan creates relax station for delivery agents, wins Internet
An Instagram influencer set up a relax station for delivery agents working in heavy rains. The post has received millions of views and positive comments. | Trending Key Points
Hindustan Times
US asset manager Invesco cuts Swiggy’s valuation to $5.5 billion from $8.2 billion
This is the second time Invesco has cut down its valuation in the food delivery firm. We reported last month that Invesco had marked down its investment in food delivery firm Swiggy by 23%. Key Points
Economic TimesAs mercury begins to soar, India Inc steps up to keep workers sun-safe
As India braces for a hot summer ahead, companies across various sectors are implementing measures to protect their workers from the scorching temperatures. From ecommerce giants to real estate developers and oil companies, efforts include restricted work hours, flexible schedules, resting areas, access to refreshments, healthcare facilities, and breathable clothing. Key Points
Economic TimesZomato, Swiggy seek a route to reach bottom of the pyramid
Bengaluru-based Swiggy has launched a pilot called ‘Pockethero in about 15 cities in late November that will mainly target students and freshers looking for more affordable food delivery options. The platform has tied up with specific restaurants to offer higher discounts and free deliveries to onboard new customers. Key Points
Economic Times'Sandeep ko bolo Bittu ka order hai, jaldi kara de': Desi dad’s delivery instruction to Swiggy sparks laug
It also happens in some cases that GPS doesn't really understand the location or address input. Hence, in that case, a user has to give details of the delivery location to make it easier for the delivery person to bring the order to the right destination. But such incidents could evoke some hilarious moments, as sometimes people add such weird or unusual details to their addresses or delivery locations, which could leave you in splits. Key Points
Economic TimesUber, DoorDash lose bid to block NYC minimum wage for delivery workers
A New York state judge on Thursday rejected a bid by Uber Technologies Inc (UBER.N), DoorDash Inc and Grubhub Inc to block New York City's novel law setting a minimum wage for app-based delivery workers. Key Points
Reuters
Amazon’s Drone delivery Dream Is Crashing
The tech giant dreams of filling the skies with package-bearing drones. But it has repeatedly failed to clear technical and regulatory hurdles. Key Points
WIREDCrashes and Layoffs Plague Amazon's Drone delivery Pilot
The tech giant dreams of filling the skies with package-bearing drones. But it has repeatedly failed to clear technical and regulatory hurdles. Key Points
WIREDGlobal markets today: US and European stocks decline on worries over rising yields, Israel-Hamas war
World markets today: The MSCI's gauge of stocks across the globe shed 0.89%. Emerging market stocks lost 1.23% Key Points
mintGlobal markets today: Equities in US, Europe slip; oil prices rally on uncertainty over Middle East war
World markets today: S&P 500 loses 1.01%, MSCI's gauge of stocks across the globe fall 1.01%, Brent crude adds $1.60 at $91.50 a barrel Key Points
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