Key Points
Patients and caregivers will soon be able to navigate within the sprawling campus as well as the extended campuses of the All India Institute of Medical Sciences (AIIMS) without any hassle as the hospital is all set to introduce an internal navigation system to help patients soon...
The committee, headed by Dr Vivek Tandon from the neurosurgery department, has been directed to begin the process of inviting experienced government organisations and public sector undertakings or autonomous bodies who have worked in developing an internal navigation system for large public spaces, to submit expression of interest (EOI) with the next seven days...
The interested organisation must demonstrate their solutions within seven days of publishing of the EOI and deliver and a fully functional system within three months, an office memorandum issued by Dr Srinivas on Monday said.. Media division head, Dr Rima Dada said the new navigation will be a boon to thousands of patients and their families who visit the hospital every day...
In the memorandum released on Monday, the AIIMS director said the navigation system will be user-friendly, capable to accommodate large user load at a time, available in Indian languages (especially Hindi), would work seamlessly indoors and outdoors and also between different blocks and floors of the campus, even in areas where mobile connectivity is low...
The hospital has also listed that the system must be robust and safe from any cybersecurity threat similar to the one that AIIMS faced last November when its online services were crippled for over two weeks after a ransomware attack, which resulted in the hospital having to manually operate its services, including OPD appointments and lab tests...
