Key Points
SummaryCompaniesIndia's No. 1 e-scooter maker faces challenges ahead of IPOSome service centres have big backlogs, long repair timesOla's CEO says it's aggressively expanding service network..
THANE/HYDERABAD/NEW DELHI/MUMBAI, Nov 28 (Reuters) - Bhavish Aggarwal, India's answer to Elon Musk, is racing to roll out millions of electric scooters and speed his nation to a cleaner future..
Parts of the company's nationwide network of over 400 service hubs which maintain and repair its EVs are showing signs of strain after the surge in sales, according to Reuters visits to 35 centres in 10 states between July and October, plus interviews with 36 Ola service staff and 40 customers...
At an Ola workshop in Thane, among the biggest of the 14 centres in the Mumbai region, more than 100 e-scooters awaiting repairs were visible outside in a clearing, many parked in a muddy clearing gathering dust and littered with bird droppings...
He put much of the service surge down to the fact Indians were inexperienced in driving e-scooters on the country's often poorly maintained roads, adding that many vehicles had been damaged after slipping on roads during monsoon season...
