Key Points
Flipkart is under scrutiny after a customer reported receiving a defective iPhone 15 with a fake battery..
The customer, Ajay Rajawat, shared his ordeal on social media, posting screenshots and an unboxing video that unveiled an unsettling discovery...
Screenshots posted by the customer show the Battery section of the iPhone displaying a message indicating the inability to verify the authenticity of the Apple battery..
Customers are increasingly relying on e-commerce platforms for their purchases, and instances of receiving defective or counterfeit products dent the trust that consumers place in these platforms...
Despite the seller named 'Turst' having the 'Flipkart Assured Badge,' symbolizing trust, Satheesh discovered the phone was non-functional upon unboxing, even with the delivery staff present..
