Key Points
Most discussions about online moderation revolve around open social platforms like Twitter, YouTube, and Facebook apps, but toxic behavior happens on dating apps too, where most of the dialog happens in one-on-one chats..
Scammers and fraudsters have fully infiltrated dating appsnot just Matchs apps but across the whole industryand Match is in a constant race to use advanced technology to fight scammers wielding the same tools..
He spoke with WIRED about the challenges of keeping people safe inside dating apps, and how he thinks app stores should share that responsibility, in a conversation that has been edited and condensed for clarity...
One of the things you wrote in your dissertation about dating apps that I found interesting from a design perspective was thatand Im paraphrasingyou liked the idea of people having more of an open space to express themselves, versus the drop-down options and other preimposed structures within apps..
WIRED previously covered the trend of people preferring to use Google Docs instead of dating appsjust putting a link out there, sharing a public doc about themselves, sometimes entire chapters..
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