Key Points
Complainant Ashwani Chawla, a resident of Sector 42, Chandigarh, filed a case against Flipkart Internet Pvt. Ltd., Bengaluru; Bathla Teletch Pvt..
Alleging that the aforesaid acts amount to deficiency in service and unfair trade practice on the part of the opposite parties, he moved a consumer complaint..
The commission observed: The sequence of the events of the present case, clearly establishes the high-headedness of the opposite parties of which the complainant became the victim, which further aggravated his pain and harassment..
The opposite parties have has certainly and definitely indulged into unfair trade practice as they ought to have redressed the grievance of the complainant forthwith, which they miserably failed to do and propelled this unwarranted, uncalled for litigation upon the complainant, the order mentioned..
The opposite parties are, jointly and severally, directed to refund 40,941 plus 49 plus 49 to the complainant being the invoice price of the mobile handset and offer handing fee charged from the complainant, along with interest @ 9% p.a. from the date of payment, till realisation to the complainant, the commission ordered..
