Key Points
Managing such conflicts and getting something positive out of it is a key skill C-suite executives have to learn to become effective leaders...
For instance, when leaders are confronted with turnaround situations or an inflection point in business, those who manage conflicts effectively are invariably successful...
It acts as a compass, guiding the team towards shared objectives, he says.. Alug says conflict management plays a huge role in facilitating smoother communication across the organisation, and also fosters an environment where differing viewpoints are appreciated..
Effectively managing conflicts allows leaders to set the agenda and transform differences into inclusive decisions that benefit the entire organisation..
Developing traits like empathy and emotional intelligence is crucial as they enable leaders to effectively navigate conflicts while fostering positive team relationships...
