Dashboards and how they can help CXOs gain insights

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Key Points

Dashboards are often expected to be the single source of reference which can capture the most important information in a timely way that can enable leaders to take the right decisions...

The top metrics, aligned with the key performance indicators in the company, can be the review points for every discussion, first at an organisational level and then at a functional/group level as well.. Capturing the most timely information..

Even if the dashboards are presented in excel or powerpoint, following structured processes and having a clear ownership are important to make sure multiple people do not present multiple numbers for the same metric...

Despite the multitude of data around us, dashboards often become a data overload mechanism and do not really highlight the information needed to make important decisions for busy CXOs...

Second, given that multiple people are working on individual pieces and then rolling up the overall CXO dashboard, it is important to also have a point of view on the first question the CXO will ask if they see a number which is not in sync: Why and What can we do?..