Is It Safe to Share Personal Information With a Chatbot?

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Concerns about such potential breaches of privacy are very much top of mind these days for many people as the popularity of generative-AI chatbots spreads..

As a result, when you ask an AI chatbot a question, its response is based partly on information that includes material dating back to long before there were rules around internet data usage and privacy..

That leaves lots of opportunity for private information to have been hoovered up into the various generative-AI chatbots training materialsinformation that could unintentionally appear in someone elses conversation with a chatbot or be intentionally hacked or revealed by bad actors through crafty prompts or questions. . We know that they were trained on a vast amount of information that can, and likely does, contain sensitive information," says Ramayya Krishnan, faculty director of the Block Center for Technology and Society and dean of the Heinz College of Information Systems and Public Policy at Carnegie Mellon University..

Theres not much to be done about whats already in the chatbot models, Raicu says, but why would you risk having your private information getting out there by typing new data like that into the model?"..

Santa Clara Universitys Raicu warns against inputting specific health conditions or financial information into a general-use chatbot, since most chatbot companies are clear in their terms of service that human employees may be reading some conversations..