Amazon's AWS appeals to corporate customers with new chatbot, AI safety measures

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Key Points

Nov 28 (Reuters) - Amazon (AMZN.O) is trying to lure big corporate customers to it AWS cloud computing service with a new chatbot for businesses, and by offering to guard them against legal and reputational damage that can come from the output of artificial intelligence...

The new chatbot, called Q, is designed to help with productivity by helping workers summarize important documents and support tickets and chat via communication apps such as Slack, the company announced at its annual cloud computing conference Tuesday in Las Vegas..

AWS CEO Adam Selipsky, at Amazons annual cloud computing conference in Las Vegas, announced a new safeguard against objectionable content on generative AI applications, called Guardrails for Bedrock..

The service allows users to filter out harmful content, he said.. Because generative AI is trained on publicly available content, offensive words or other objectionable content can slip through into results from users prompts..

That is particularly problematic for younger users, in times of global conflict or during elections when generative AIs output in search results can influence opinion...

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