Key Points
Online food delivery giant Zomato and fast-food major McDonalds have been jointly slapped with a hefty fine of Rs 1 lakh by the District Consumer Dispute Redressal Forum in Jodhpur for delivering non-vegetarian items in a vegetarian order...
The complainant, a vegetarian, had ordered a vegetarian burger from McDonald's through Zomato..
However, when he received the order, he discovered that it contained non-vegetarian items...
Zomato, however, said that it intends to appeal against the District Commissions order as the food delivery platform, in its argument, said that it is merely a facilitator for the sale of food and should not be held responsible for any wrong delivery of order or order mismatch...
In a similar case, an Officer-in-charge at a Lucknow police station reported that an FIR has been filed against a local restaurant and a delivery agent for accidentally delivering chilli chicken to a customer who had ordered chilli paneer...
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