RIL’s ‘quick’ retail fix: Expat coaches

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Reliance Retail has recruited numerous expatriates to optimize its grocery operations, online fashion business Ajio, and enhance margins while engaging in leadership succession planning..

Indias largest retailer Reliance Retail has tapped several expatriates with retail experience from Europe, US and South Asia in a bid to streamline its grocery supply chain operations, enhance the online fashion business Ajio and improve margins, two industry executives said..

Some of these expats have also been entrusted to coach a pool of young Indian leaders for a top leadership succession planning exercise started recently by the retail business of Reliance Industries Ltd, the executives said...

The initiatives at Reliance Retail come at a time when brick-and-mortar retailers, including Reliance, and Avenue Supermarts Ltdthe owner of DMart retail chainare facing intense challenges in grocery retail from quick commerce platforms in large cities amid a subdued demand environment.. . Reliance Retail has also slowed down expansion and sharply increased store closures this fiscal, resulting in only 110 net store additions in the first half of this fiscal year though it had opened 795 stores..

While Reliance Retail occasionally utilises the expertise of expats to regroup its business, it is after several years that so many of them have joined the company in one go, the executives said, adding that these expats have mostly joined as consultants...