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Private lender Kotak Mahindra Bank on Saturday said that it has taken a note of the Reserve Bank of India's (RBI) recent order that stopped it from onboarding new customers through online and mobile banking channels and issuing fresh credit cards..
The bank said that it believes that the directions will not materially impact its overall business and it will step-up investments to fortify its IT systems...
The banks said: "The order does not impact our: a) servicing and cross-sell of products (excl. new credit cards) to the existing customer base through all channels; b) on-boarding of new customers through other than online / mobile banking channels."..
"We have received an order from the RBI which directs us to temporarily pause onboarding of new customers through our online and mobile banking channels and issuance of fresh credit cards..
You continue to have access to all your existing banking services, including branches, bank accounts, credit, debit cards, ATMs, mobile and net bankings, Vaswani said in a post on X...
