Vistara flight delays, cancellation: How much compensation can passengers get as per DGCA? Travel insuranc

The number of cancellations could go up to 60 on Tuesday, April 2. Stranded frustrated passengers took to social media platforms to complain about the trouble they are facing due to massive delays by the Vistara..

In a bid to provide some relief to the Vistara customers whose flights have been cancelled or delayed, the ministry said in a tweet, "Ministry of Civil Aviation is monitoring the situation of Vistara flight cancellations...Airlines have to comply with DGCA norms to ensure passenger facilitation in case of cancellation or delay of flights."..

According to the Civil Aviation Requirement (CAR) Section 3, Series M, Part IV titled "Facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights" issued by the Directorate General of Civil Aviation (DGCA) the airlines have to provide following measures to the affected passengers due to cancellation and delay.. 1) In case of cancellation, the airlines have to either provide an alternate flight or provide compensation in addition to the full refund of the air ticket..

However, you need to keep in mind that airlines are not obliged to compensate in cases where the cancellation and delay is caused by a force majeure event i.e. extraordinary circumstance(s) beyond the control of the airline.. Travel insurance can help when your flight is delayed or cancelled..

"Under Go Digit's 'On-the-move' insurance, if a flight is delayed beyond a stipulated number of hours (typically two to three hours), then a flat benefit payout is given to the customer that typically helps in covering for any additional expenses a traveller ends up making during the time spent at the airport," says Vivek Chaturvedi, CMO and Head of Direct Sales..

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