Key Points
The planemakers safety problems have been obvious since two 737Max jets crashed in late 2018 and early 2019, killing 346 people..
Boeings engineers were warning managers of potential quality problems as far back as 2001..
Perhaps thats why business schools devote so much time to worrying about how leaders can encourage employees to speak up about problems. . Boeings problem is not one of speaking up, though..
Boeing could also take a page from the playbook of rival Airbus and adopt works councils, which is where shop-floor employees meet regularly with their senior leaders to ensure safety complaints are heard..
One way for Boeing to do that would be to relocate the companys corporate headquarters back closer to its main manufacturing centres in Washington..
