Key Points
'Due to 10 mins late...': Woman claims Zomato delivery partner abused office boy for receiving order; Company apologises ..
Bajaj, who has over 10,000 followers on X, tagged Zomato and its CEO Deepinder Goyal andexpressed her frustration, asking"Due to 10 mins late in receiving the order this Zomato delivery boy started abusing my offices personnel who went to collect the order..
A Zomato customer from Maharashtra, Radhika Bajaj, claimed that a delivery agent verbally abused her office staff due to a 10-minute delay in receiving the order..
She explained that she was tracking the order and had made arrangements for someone to collect it, but the delivery agent reportedly arrived earlier than expected...
Several other users on X suggested that Zomato introduce a feature to penalize customers who take extra time to collect their orders from the delivery executive...
