Key Points
Improving employee experience (EX) is a key goal for C-Suite executives, according to a report by NTT..
The reasons for this focus ranged from enhanced employee satisfaction, improved productivity, more speed in business, higher retention and improved automation, said NTTs recent 2023 Global Employee Experience Trends Report..
It delved into the impact workplace trends like hybrid work and artificial intelligence (AI) have on employee experience strategies and business performance..
This also necessitated more investment in security: 94% of the organisations said hybrid work has made them improve data security investments, while 46% said they have the right cybersecurity controls to enable employees to work from wherever they wanted..
The report said while 50% of the hybrid workers spend about half a week in the office, less than 57% provided employees with the technology needed for hybrid work..
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