From brick and mortar to click and connect: Leveraging connected intelligence for a future-fit retail landscape

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Key Points

With rapidly shifting customer expectations and preferences, retailers need to ramp up their game by embracing and implementing technological innovations to be best positioned to succeed in an agile digital ecosystem...

By Changa Reddy B. Connected intelligence establishes the missing links across different touchpoints in an end-to-end business process..

Connected intelligence plays a crucial role in gauging demand and improving the accuracy of forecasts by leveraging customer data from a wide range of sources such as social media, sales, retail media network, and supply chain...

Connected systems enhance supplier performance analysis by evaluating data from multiple sources to gain a more comprehensive understanding of your suppliers performance, including delivery times, quality of products or services, and pricing.. 2. Personalized customer experiences..

Connected intelligence facilitates targeted, personalized recommendations to enhance customer experience and increase the likelihood of conversion, supporting stronger relationships with your customers and driving strategic business growth...